Dropbox is ending its unlimited option because some customers were using it for purposes such as crypto mining, pooling storage for personal use cases, and even reselling storage. The company’s top-tier storage plan, All the Space You Need, will now be limited.
With this new change, customers who buy a Dropbox Advanced plan with three active licenses will get 15 TB of team-shared storage — enough space to store about 100 million documents, 4 million photos or 7,500 hours of HD video, it says Dropbox. Each additional active license will receive 5 TB of storage. “We found that an increasing number of customers were purchasing Advanced subscriptions not to run a business or organization, but for purposes such as crypto and Chia mining, unrelated individuals aggregating storage for personal use cases or even storage resale cases,” wrote company. in a blog post.
In recent months, we have seen an increase in this behavior in the wake of other agencies making similar policy changes. We’ve noticed that customers like these often consume thousands of times more storage than our genuine business customers, which risks creating an unreliable experience for all of our customers.” The change comes as Google dropped the “as much storage as you need” product branding for its top-tier Work plan in May, as noted by Bloomberg. Current customers using less than 35TB of storage per license, which is more than 99% of Advanced customers, will be able to keep the total storage used by their team at the time of notification, plus an additional 5 TB of pooled storage credit, for five years at no additional charge to their existing plan.

For the less than 1% of customers using 35 TB or more of storage per license, they will be able to continue using their current amount of storage at the time of notification, plus an additional 5 TB of aggregated storage credit for one year (up to 1,000 TB in total), at no extra charge to their existing plan.
For customers who need additional space, storage add-ons will be available for purchase for new customers on September 18th and for existing customers on November 1st at 1 TB for $10/month if purchased monthly or $8/month if purchased annually.


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